Council on the Ageing NSW (COTA) has launched a new telephone service to guide people through the complexities of the Aged Care system.
The new service can explain:
It can also assist you to:
This information service is part of the Aged Care Navigators Trial, which is testing ways to help people access aged care services. COTA Australia is leading the trials, which are funded by the Australian Government.
How to contact the COTA service
Assistance is also available in Cantonese and Mandarin. Simply leave your phone number and you will be called back.
COTA and Parkinson’s NSW also recently collaborated to offer a free Zoom (video conferencing) presentation titled Navigating the Aged Care System for people living with Parkinson’s and their care partners.